Telcare’s retention programs are customized for your organization’s specific needs. Each program can include of our satisfaction or market research surveys and our unique hand-signed greeting cards and letters. Please click on one of the links below to see more in-depth information on the business services we provide:
Client Testimonial
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Newmar Corporation
Matt Utley, Vice President of Service Operations
“Telcare’s comprehensive survey services help us find out how our customers are treated by their selling and servicing dealers by determining their CSI – customer satisfaction index. Through Telcare’s secure website, our online CSI reports are accessible to both our staff and dealer network, which has raised the awareness and focus all of us have on customer satisfaction, and the results prove it. We use these scores to reward our dealers with Service Excellence Awards and inform our customers of their achievement. Telcare makes it easy for us to keep customers’ needs front and center.”