This is a part time job.  Telcare is a 17-year old established firm.

Job Description:

Telcare is seeking a part time worker for approximately 3 hours each morning, Monday through Friday.  The job has two aspects: proof reading of survey comments and various clerical office duties.  Telcare's survey agents perform telephone satisfaction surveys to our clients' customers.  Many of those customers make specific comments during the surveys.  This job involves proof reading those customer comments. In addition to proofing the comments for correct grammar, punctuation, and sentence structure, you will need to make sure that the comment is relevant to the question asked and response chosen by the agent.  You will also be responsible for making the applicable corrections and modifications in our web-based system.  Finally, you will be responsible for communicating with the survey agents to provide them with feedback to prevent future errors.  The clerical duties will include mailed survey processing, filing, and other general office tasks.

Qualifications:

You must possess excellent communications skills, a complete command of the English language, good Microsoft Word & Excel skills, and the ability to learn new processes quickly. You must be able to type quickly, utilize spell check, and edit comments for grammar and punctuation.  You must also be able to analyze the relevancy of the responses and be able to interact effectively with the agents to communicate repetitive errors.

Wages:

The pay rate being offered is $8-$10 per hour, commensurate with abilities, with room for growth. Because you will be a part time worker, you will not be eligible for overtime, holiday pay or other company benefits.

Hours:

The hours are either 8:30am to 11:30am or 9:00am to 12:00pm, Monday through Friday.  We'd prefer someone who can grow their schedule to 20-25 hours per week.

Applications:

Apply for this opportunity by This e-mail address is being protected from spambots. You need JavaScript enabled to view it and attaching your resume to the email.  Please do NOT change the "Subject" of the email, as your application routing is dependent on the pre-filled subject.