
How do you know you need us? Take this easy test:
1. What percentage of your customers would (and do) recommend you?
75%-100% (2 points), 50%-74% (1 point), 0%-49% or I don't know (0 points)
2. What percentage of your customers return for additional business?
75%-100% (2 points), 50%-74% (1 point), 0%-49% or I don't know (0 points)
3. Do you rate your salesreps on customer satisfaction, not just sales?
Yes (2 points), No or, don't know (0 points)
How did you score?
6 is Excellent! You may still want to look at areas of your organization that could use a buff and polish.
Call or email us for programs tailored to putting a shine on your already great infrastructure.
4-5 is Good. Focus on the area you lost points in such as repeat business or retention.
Check out our satisfaction surveys, management reports, and follow-up cards to see how we can take the guess work out of post-sale marketing.
0-3 is Poor. Check out every nook and crany of our website.
You need us!!!!